Privacy & Policy

Website Privacy Notice

Deeeplabs | Effective date: 19/10/26 | Last updated: 19/10/26

1.This Website Privacy Notice ("Notice") sets out the basis on which Deeeplabs ("we", "us", or "our") may collect, use, disclose or otherwise process personal data of visitors to our website at https://deeeplabs.com (the "Website") in accordance with the Personal Data Protection Act 2012 ("PDPA"). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.

2.This Notice should be read together with our Data Protection Notice for Job Applicants, which applies if you submit a job application through the Website, and our Data Protection Notice for Employees, which applies to our employees. https://deeeplabs.com/privacy-policy

3.Personal data

4.As used in this Notice, "personal data" means data, whether true or not, about an individual who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.

5.Depending on how you use the Website, personal data which we may collect about you includes:

(a)Contact and enquiry data: your name, email address, telephone number, company name and the content of any message you send through our contact or enquiry form;

(b)Job application data: your name, contact details, resume/CV, cover letter, education and work history, if you apply for a position through the Website; and

(c)Technical and usage data: your IP address, browser type, device information, pages visited, and the date and time of your visit, collected through cookies and similar technologies.

6.Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits).

Collection, use and disclosure of personal data

7.We generally collect personal data that (a) you knowingly and voluntarily provide to us through the Website, after (i) you have been notified of the purposes for which the data is collected, and (ii) you have provided consent to the collection and usage of your personal data for those purposes; or (b) where collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).

8.Your personal data will be collected and used by us for the following purposes, and we may disclose your personal data to third parties where necessary for the following purposes:

(a)responding to your enquiries, feedback and requests;

(b)processing your job application, as further described in our Data Protection Notice for Job Applicants;

(c)operating, maintaining and securing the Website, including detecting and preventing fraud, abuse and security incidents;

(d)analysing how the Website is used so that we can improve its content and performance; and

(e)complying with applicable laws and regulations.

9.For the purposes listed above, we may disclose your personal data to the following categories of third parties:

Cookies

10.The Website uses cookies, which are small text files stored on your device when you visit a website. We use the following types of cookies:

(a)Strictly necessary cookies, which are required for the Website to function and to keep it secure;

(b)Analytics cookies, which help us understand how visitors use the Website, such as which pages are visited most often; and

11.You can choose to accept or decline non-essential cookies through your browser settings. If you disable cookies, some parts of the Website may not function properly.

Third-party websites

12.The Website may contain links to websites operated by third parties. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy notices before providing them with any personal data.

Withdrawing your consent

13.The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.

14.Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it.

15.Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue responding to your enquiries or processing your job application. We shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described above.

16.Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclosure without consent is permitted or required under applicable laws.

Access to and correction of personal data

17.If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.

18.Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

19.We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).

Protection of personal data

20.To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures, including: encryption of personal data in transit (TLS 1.2 or higher) and at rest; role-based access controls; multi-factor authentication for administrator access; and web application firewall and other Website security controls.

21.You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

Accuracy of personal data

22.We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.

Retention of personal data

23.We may retain your personal data for as long as it is necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable laws. Contact and enquiry data is retained for 12 months after your enquiry is resolved; job application data is retained in accordance with our Data Protection Notice for Job Applicants; and technical and usage data is retained for 12 months

24.We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

Transfers of personal data outside of Singapore

25.We use cloud service providers, namely Amazon Web Services (AWS) and Microsoft Azure, to host the Website and the personal data collected through it. We have configured these services to store your personal data in their Singapore / Southeast Asia data centre regions. However, your personal data may be transferred to, or accessed from, locations outside Singapore in limited circumstances, such as backup replication, technical support, or processing by the service providers' sub-processors.

26.Where your personal data is transferred outside Singapore, we will take steps to ensure that it continues to receive a standard of protection that is at least comparable to that provided under the PDPA, in accordance with the Transfer Limitation Obligation. These steps include legally binding data processing agreements with the service providers, regional data residency settings, and encryption of personal data at rest and in transit.

Data Protection Officer

27.You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:

Name: Gabriel Yue, Data Protection Officer

Email: [email protected]

Mailing address: 2 Leng Kee Road, #05-10, Thye Hong Centre, S159086

Effect of notice and changes to notice

28.This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.

29.We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of the Website constitutes your acknowledgement and acceptance of such changes.